You will be able to share your typical shipping lead time during the onboarding process. Your Store Page will inform retailers of your average lead time, but we also ask you to enter an expected shipping date once orders are placed.
When completing an Order on the Marketplace, you will be prompted to enter any shipping costs that are to be passed on to the Retailer. These costs are recorded by parcel, charged to the Retailer and distributed back to you as part of any bi-monthly Payout.
You will also be required to provide a tracking number for each parcel fulfilled. MatchSquare currently supports the below carriers:
Please contact email@example.com if you have an experience any complications providing a tracking number for an order or have any questions about shipping.